• Mon - Fri 8.00 - 17.00
  • 2348 N MILITARY TR. WEST PALM BEACH, FL
  • 561.568.8882

Terms & Conditions

TERMS & CONDITIONS

 

DISCLAIMER:

Although every reasonable effort has been made to insure the accuracy of the information contained on PalmBeachClassics.com, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are presented to the user “as is” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, title or non-infringement. All vehicles are subject to an inspection to prior sale. Price does not include applicable taxes, title, and license, or document fees. Not responsible for typographical errors.

LEGAL:

Any dispute arising out of Palm Beach Classics, LLC ., shall be governed by and construed in accordance with the laws of the State of Florida. THE PARTIES TO ANY DISPUTE EXPRESSLY WAIVE AND GIVE UP THEIR RIGHT TO TRIAL BY JURY. ALL DISPUTES BETWEEN YOU AND PALM BEACH CLASSICS, LLC., AND ANY PARTY WHICH YOU MAY CHOOSE TO SUE, SHALL BE DECIDED EXCLUSIVELY BY BINDING ARBITRATION BEFORE ONE ARBITRATOR. FURTHER, YOU MAY NOT PURSUE YOUR CLAIMS AS PART OF A CLASS ACTION AND/OR BE PART OF ANY CLASS ACTION BROUGHT RELATING TO THE USE OF OUR SERVICE. ALL CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS. The parties to any dispute arising out of their service of Palm Beach Classics, LLC., hereby consent to have the binding arbitration conducted in Palm Beach County, Florida. Each Party shall be responsible to pay their own attorney’s fees and costs arising from any such dispute.

PRIVACY

Palm Beach Classics, LLC., takes your privacy seriously and is committed to safeguarding your privacy online.

Guiding Principles:

Palm Beach Classics, LLC., respects the privacy of individuals who visit our website, or send us e-mail. Accordingly, our policy regarding online privacy has been developed using the following guiding principles:

PalmBeachClassics.com maintains a strict “no-spam” policy. Subscribers to our e-mail services (or any other feature/service found on our Web site) will not receive unsolicited e-mail messages from us. We will not share any information you’ve provided to us with anyone without your consent other than to provide the service you’ve requested. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service.

 Information Voluntarily Provided:

Any information you provide to us (i.e. name, e-mail address, etc…) is securely maintained on our Web server and internal systems. This information may be used to provide you with information you’ve requested about our company, our products and our services.

Disclosure of Personal Information:

Palm Beach Classics, LLC., understands the importance of your privacy. We collect and maintain the personal information of our consumers for our use and our subsidiaries. We do not sell, rent, or trade consumer information to third parties, other than as described below, and never without your consent. 

Business Partners:

Palm Beach Classics, LLC., may partner with select retailers and other companies at various times to provide expanded services to our site visitors. As part of such a relationship, we may share with these companies the use of certain interactive Web site functions (i.e. the E-Mail Reminder Service). Information provided by site visitors through the use of such interactive functions may be available to both our dealership and our partners.

Agents:

Palm Beach Classics, LLC., may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from agents working on our behalf.

Business Transfers:

In the event that Palm Beach Classics, LLC., sells or transfers a particular portion of its business assets, consumer information may be one of the business assets transferred as part of the transaction. If substantially all of the assets of our dealership are acquired, consumer information may be transferred as part of the acquisition.

Compliance with Law/Safety:

Palm Beach Classics, LLC., may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our Web sites, the sites themselves, or the public.

With Consent:

Other than as set forth in this Privacy Policy, you will be notified when any personally-identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information.

Use of Cookies:

Palm Beach Classics, LLC., may use a browser feature known as a “cookie.” Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience. We may use cookies to provide you with the convenience of not having to re-enter information

External Links:

Our Web sites may contain links to other sites. Palm Beach Classics, LLC., is not responsible for the privacy practices or the content of such Web sites. To help ensure the protection of your privacy, we recommend that you review the privacy policy of any site you visit via a link from one of our Web sites.

Public Forums:

Our Web sites may make chat rooms, forums, message boards, and/or news groups available to its users at various times. Please remember that, unless otherwise stated, any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information in these areas. 

Opt-out Procedures:

You may always opt-out of receiving future communications from Palm Beach Classics, LLC., Our sites allow users to opt-out of receiving such communications at the point where personal information is requested, or through other means as identified.

Contacting the Web Sites:

If you have questions concerning this Privacy Policy or the practices of these sites, you may contact us.

PAYMENT METHODS

Palm Beach Classics, LLC., offers various payment methods to its customers:

 Credit Cards:

We accept Visa, MasterCard, Discover and American Express. All payments will be verified. Payments will not be processed if the billing address and security code does not match your personal data information and without a proper signed credit card authorization form.

 Wire Transfers:

We will be happy to accept wire transfers from Domestic and International customers with a minimum order of $500.00

A wire transfer fee will apply.

For additional information, and wire transfer bank information please email us at [email protected]

 Money Orders / Cashier’s Check:

For your convenience, we accept money orders and cashier’s check. The merchandise will be shipped only once the payment is cleared.  *Florida residents subject to 6% sales tax

PRODUCT DISCLAIMER

Because each piece of luggage is handcrafted, natural blemishes/variations are not product flaws. Such variations are inherent in the manufacturing of hand-made products, so you may find possibly minor distinctions that makes your buys special and truly one of a kind.

COLOR DISCLAIMER

Due to many variations in monitor settings, we cannot guarantee the colors displayed on our website will exactly match the color of the product. Do not hesitate to call us if you have any questions about our colors, material, leather prior to ordering for clarification.

SHIPPING & RATE SCHEDULE

We use different shipment methods (USPS, UPS, DHL or FedEx)

Shipping and handling charges will be applied to all orders placed. Palm Beach Classics will ship the products within 1 to 3 business days after the payment is received. (Business days are Monday-Friday, excluding holidays)

The delivery time will depend on the availability of the products, payment method and the destination. You will receive an automatic tracking number once your order is shipped (please be sure to provide us with your email address)

If the parcel is returned because of an insufficient or inaccurate address, the customer will be charged again for re-shipping the parcel.

SHIPPING DISCLAIMER

Palm Beach Classics, LLC is not a freight carrier or an agent for a freight carrier.

After your order has been placed, processed and payment approved, your product will ship via common carrier freight or UPS, Fed Ex Ground, or USPS Priority unless otherwise specified. There is a handling fee for all products that are shipped.

Palm Beach Classics, LLC will ship in-stock products within 1-3 business days in most cases. Custom and special order products have longer lead times in most cases, its best to confirm with customer service or your sales rep. It is best to determine product production lead time at the time of order.

Shipping may be more of less depending on the weight and number of boxes.  Some small light weight packages could be more and combined packages could be less.  After your order is processed we will email or call you with any change in the shipping.

Shipping is only in the continental United States all other order please call for shipping information.

For international shipping, please contact customer service.

A 20% restocking fee will be charge for all returned items unless verified by Customer Service.

Customs

Palm Beach Classics, LLC is not responsible for additional customs charges or fees once the shipment left our facility.  Customs charges or fees are the sole responsibility of the purchaser.

Shipping Notification

UPS Ground,  FedEx Ground and USPS Priority deliveries do not require a signature at the time of delivery and will be left at the location if no one is present.

Delivery Timing
If you require products delivered by a certain date, please call Customer Service to verify your product availability. Some products that can be order online may not be in stock. Palm Beach Classics, LLC does not guarantee at any time a certain delivery date or time frame for delivery for any products or orders. Any listed time for a shipping method is an estimate only. For orders with deadlines please order well in advance. Palm Beach Classics, LLC is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers.

Manufacturing Delays

From time to time, certain materials or leather may be out of stock.  Certain colors may be on back order.

Palm Beach Classics, LLC is not responsible for any delays caused by the shipping company, suppliers or manufacturers.

Inspecting for Damage
Please be sure to check all packages for any potential damage during transit. Palm Beach Classics, LLC is not responsible for damaged products due to shipping. It is the sole responsibility of the receiving party to fully inspect the product at the time of delivery for any potential damage. We recommend removing any protective wrapping to fully inspect the product, before the driver leaves. In addition please count the product before signing the Delivery Receipt.

What to Do If Product is Damaged

If the product is damaged in any way, WE RECOMMEND NOT TO REFUSE THE PRODUCT, it is best to receive the product.

In many cases, the product will be held for inspections for a long period of time and maybe lost in the process.  Refusing product by the customer does not mean a refund, or product replacement.

If damage did occur during transit, any and all damage must be noted on the receipt in detail and signed by the driver, when applicable. A copy of the receipt will need to be emailed or mailed to Palm Beach Classics, LLC. in order for a damage claim to be filed with the shipping company, on our customers behalf, in order for replacement product to be sent to the customer.

When possible, please photograph the damaged product on the truck and off the truck for evidence that will assist with a product damage claim. Damaged product could be held in the customer’s possession for up to 2 months. The shipping company has the right to inspect and/or claim the product if a damage claim is filed and or / paid by them.

RETURN POLICY

We take great pride in our reputation of quality and excellent value. If for some reason you are not satisfied with a purchase we will issue a refund or exchange with a prior authorization. Item(s) will have to be returned the same condition as it was shipped.

A return is only accepted if the item is new and unopened. All items have to be returned in the original packaging. No refund will be given if the returned item has been used or damaged.

If the item is not received with 7 days after the return authorization was issued, we will not accept the return. No Exceptions!

If you paid with a credit card, a refund will be issued within 30 days. If you paid with a money order or a cashier’s check, you will receive a store credit or a refund with a company check with authorization only.

Merchandise Returns

We will only accept authorized returns within 15 calendar days from the date of purchase.  Merchandise must be in the original manufacturer’s packages and un-used, originally purchased from Palm Beach Classics, LLC and accompanied by the original invoice number of the purchase. All returns made within 15 days of purchase will be charged a restocking fee of 25% unless under warranty. No returns will accepted after 15 days unless under warranty.

Warranty

All parts sold by Palm Beach Classics, LLC are warranted only through the guidelines set forth by the manufacturer of the product. Palm Beach Classics, LLC will in no way accept responsibility for any and all parts sold. Defective parts and goods will be considered for replacement, repair, or credit at the sole discretion of the manufacturer.

 

**IMPORTANT**

Payment by Credit Card:

Customer is responsible for full payment or remaining balance to be paid within 3 days prior to shipping any parts.

Customer attests that he/she will not be seeking reimbursement for Palm Beach Classics, LLC., services or sale from third party, and that Palm beach Classics, LLC., will provide no assistance in obtaining reimbursement for services rendered.

Customer will not dispute the charges and agree to pay the invoice in full.

Merchandise subtotal is before tax and shipping.  Subject to a reduction from returns, cancellation and exchanges.  Offer valid while supplies last. Offer valid only at PalmBeachClassics.com

Prices are subject to change without notice. Stock quantity may vary at any moment, backorder may apply.